Research Method: UX Lighting board*
Technology: AEM/Adobe Experience Manager + AEM Core Forms

Award Nominations: Edwin David, Nominee (Dec 2024) - Governor’s Award for Excellence for the PA Insurance Department, Denied Health Insurance Claims/Act 146 Project.

CODE PA Team Awards: Government Changemaker Award by Code for America, NASCA, Innovation in State Government Award for Transformation, Government Experience Awards by the Center for Digital Government (CDG).


* UX Lighting board is combination of journey Mapping, card Sorting, workflow + task analysis, requirements gathering.