Details: Hosted by First Lady Lori Shapiro at the Governor’s Residence, CODE PA has helped lead focus groups to gather input from Pennsylvanians to guide the development of digital services. These “Lori Listens” sessions have helped CODE PA bring together a dozen new moms and their children to understand the features and functionality they would want in a mobile application called “Myana,” being developed by the University of Pittsburgh with funding from the Department of Human Services. CODE PA has also hosted other focus groups for businesses and non-profits to learn about their experiences with the grants process.

Research Methods: Contextual Inquiries, Heuristic Evaluations, Usability Testing, Card Sorting, Fast Track Journey Mapping
Output: Findings Reports